Where do I add on signatures to unsigned perks?
We use Backerkit for checkout (2 weeks after campaign end or 10 days after your InDemand pledge). You will have the option during checkout to upgrade your book to a signed copy or leave it as it is.
Last updated: July 03, 2021 05:02
INTERNATIONAL SHIPPING INFORMATION
We are offering FREE shipping for this campaign for orders totaling over $200.
Backerkit only offers per item, weight, or quantity based shipping. We have decided to base shipping on weight and are expecting a margin of error as we work through using this method.
The below table is the base for your Kickstarter order. Add-ons are separate and will incur $3 per pound for Canada and $5 per pound for other international destinations.
Canada - </br> 1 book = $25 </br> 2 books = $35 </br> +2 books = $45 </br> over $200 = FREE
Everywhere Else </br> 1 book = $30 </br> 2 books = $45 </br> +2 books = $60 </br> over $200 = FREE
EXCEPTION TO FREE SHIPPING The oversized posters and lithograph ship separately rolled in a tube. As such they are not included in the free shipping unless you order more than $200 in oversized items. Shipping will have to be manually adjusted for free oversize item shipping.
If you feel your shipping is incorrect or you have a store order or add-ons that push your total over $200 your order will need to be MANUALLY adjusted to reflect a credit for the shipping amount. Backerkit help should be able to help you with this, but I will be available at firstname.lastname@example.org.
Please be aware that custom and duty charges are not included in the cost of shipping.
Last updated: July 07, 2021 14:46
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.